Privacy Policy

Zenith Facility Management (ABN 55 839 625 234) is an Adelaide-based commercial cleaning company specialising in RACGP-compliant medical and clinical cleaning. We operate at zenithfacilitymanagement.com.au and can be contacted at noah@zenithfacilitymanagement.com.au or 0412 496 757.

We collect personal information when you: • Complete our online estimate tool — including your name, email address, phone number, practice name, practice type, and floor area. • Submit our contact form — including your name, email address, phone number, practice name, and any message you provide. • Contact us directly by phone or email. We do not collect sensitive information (such as health records or financial information) and we do not collect information from children.

We collect your personal information to: • Respond to your enquiry or estimate request. • Contact you to arrange a free compliance walkthrough. • Send you relevant information about our services where you have indicated interest. • Improve our website and services. We will not use your information for any purpose that is unrelated to the above without your consent.

Your information is stored securely in our CRM platform (GoHighLevel) and is accessible only to authorised Zenith Facility Management personnel. We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. We do not store credit card or payment information on our systems.

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, including: • GoHighLevel (CRM and marketing automation platform) • Google Analytics (website analytics — anonymised usage data only) • Vercel (website hosting) These providers are required to handle your information in accordance with applicable privacy laws.

If you have submitted an enquiry or estimate request, we may contact you by email or phone with information relevant to your enquiry. Every email we send includes an unsubscribe link. You can also opt out at any time by emailing noah@zenithfacilitymanagement.com.au or calling 0412 496 757. We comply with the Australian Spam Act 2003.

Our website uses Google Analytics to understand how visitors use the site. This collects anonymised data including pages visited, time on site, and general location. No personally identifiable information is collected via cookies without your direct input. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out of date, or incomplete. To make a request, contact us at noah@zenithfacilitymanagement.com.au. We will respond within 30 days.

If you believe we have breached the Australian Privacy Principles, you can make a complaint by contacting us at noah@zenithfacilitymanagement.com.au. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this Privacy Policy from time to time. The current version will always be available at zenithfacilitymanagement.com.au/privacy. Last updated: June 2026.